Third Party Claims Handler

The Role

We’re looking for an experienced Third-Party Claims Adjuster to join our liability claims team, based in Diss, South Norfolk.

You’ll have credit hire experience with technical knowledge and experience in handling claims up to £50,000. You’ll be comfortable handling your own portfolio and be an effective communicator.

We’re a fast-growing business and see this role as a key part of our operation. Most important is your attitude and work ethic – we’re looking for people who can contribute something and have a desire to grow and develop with us.

Key Responsibilities

• The role will require the successful candidate to be competent handling all aspects of third-party motor claims, up to a value of £50,000.
  
  
• Credit hire experience is essential.
  
  
• The ability to handle and negotiate detailed liability scenarios, managing your own portfolio of litigated claims.
  
  
• Knowledge of motor is essential.
  
  
• Liaising with internal and external partners at all levels.
  
  
• Clearly explain decisions on liability, negotiating settlement within authority level where appropriate
  
  
• Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with company reserving processes.
  
  
• Set clear expectations and next steps to the client.
  
  
• Respond to all written and phone enquiries clearly, courteously, and promptly.
  
  
• Review claims regularly using diary system to ensure accurate reserves and timely closure.
  
  
• Develop relationships with clients by providing a friendly, efficient service