Third Party Claims Handler

Lexham Insurance

Frenze, Norfolk, IP21 4EZ, United Kingdom

2 months ago

Applications closed

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The Role

We’re looking for an experienced Third-Party Claims Adjuster to join our liability claims team, based in Diss, South Norfolk.

You’ll have credit hire experience with technical knowledge and experience in handling claims up to £50,000. You’ll be comfortable handling your own portfolio and be an effective communicator.

We’re a fast-growing business and see this role as a key part of our operation. Most important is your attitude and work ethic – we’re looking for people who can contribute something and have a desire to grow and develop with us.

Key Responsibilities

The role will require the successful candidate to be competent handling all aspects of third-party motor claims, up to a value of £50,000.
Credit hire experience is essential.
The ability to handle and negotiate detailed liability scenarios, managing your own portfolio of litigated claims.
Knowledge of motor is essential.
Liaising with internal and external partners at all levels.
Clearly explain decisions on liability, negotiating settlement within authority level where appropriate
Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with company reserving processes.
Set clear expectations and next steps to the client.
Respond to all written and phone enquiries clearly, courteously, and promptly.
Review claims regularly using diary system to ensure accurate reserves and timely closure.
Develop relationships with clients by providing a friendly, efficient service

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