National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Product Support Lead

Edmund Optics
York
7 months ago
Applications closed

Related Jobs

View all jobs

Test & Development Engineer

Business Development Manager for Quantum Enhanced Position, Navigation and Timing

Principal, Product Marketing - Quantum Algorithms and Use Cases

Quantum Hardware Lead, Deployment Operations - 376

Quantum Hardware Lead, On-Premises Installation - 153

Operations Supervisor - Manufacturing & Production

Edmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. Edmund Optics` state-of-the-art manufacturing capabilities combined with its global distribution network has earned it the position as being one of the largest supplier of off-the-shelf optical components and a trusted partner when it comes to customized solutions. Supporting numerous markets around the globe, including advanced diagnostics, semiconductor & electronics, machine vision, automation, and R&D; Edmund Optics products are used in a variety of applications ranging from DNA sequencing to retinal eye scanning to high-speed factory automation. Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. Europe is one of the main growth markets for Edmund Optics globally, leading to a rapidly expanding and developing local team. Product Support Manager EMEA (f/m/d) Highly competent and skilled, the Product Support Manager EMEA is responsible for managing the Product Support Team (the Sales & Applications Engineers) with the aim to maximize the level of service offered to Edmund Optics customers regarding products and applications. Responsibilities include team structuring for operational effectiveness, day to day team management, increasing regional customer satisfaction for technical and applications support activities. Efficiently schedule Sales & Applications Engineers (product to provide adequate phone, email, and chat coverage) Work towards continuous improvement of sales process and customers journey with Edmund Optics, develop, promote, and execute a long-term strategy for continuous improvement Define and track key performance indicators (KPIs) and report them to the appropriate stakeholders Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fluent in English, additional language skills preferred Travel willingness (occasional visits of tradeshows and other Edmund Optics sites) Edmund Optics provides a range of employee benefits alongside the salary package including: Company pension scheme Private medical & dental insurance Extensive training and development opportunities Subsidized gym membership Cycle to Work scheme Company events ...This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How to Find Hidden Quantum Computing Jobs in the UK Using Professional Bodies like BCS, IOP & More

Quantum computing is one of the most exciting and disruptive fields in science and technology. As the UK invests in a national quantum strategy—with funding for hardware, software, cryptography, and applications—demand for quantum talent is growing rapidly. But here’s what most job seekers miss: many quantum computing roles are never posted on public job boards. Instead, opportunities are shared quietly through research partnerships, industry working groups, spinout collaborations, and professional bodies. In this guide, we’ll show you how to access hidden quantum computing jobs in the UK by leveraging organisations like the Institute of Physics (IOP), BCS, Quantum Technology Hubs, UKRI, and other key communities. We’ll explore how to use membership directories, SIGs (Special Interest Groups), CPD events, and project funding announcements to gain visibility, build relationships, and find roles long before they’re advertised.

How to Get a Better Quantum Computing Job After a Lay-Off or Redundancy

Redundancy in the emerging field of quantum computing can feel particularly discouraging, especially after years of specialised training and research. But as the UK continues to invest in quantum technologies across academia, defence, computing and cryptography, new roles are opening in both startups and national programmes. Whether you're a physicist, quantum software engineer, hardware specialist, or quantum algorithm researcher, this guide will help you turn redundancy into an opportunity for career growth.

Quantum Computing Jobs Salary Calculator 2025: Work Out Your True Worth in Seconds

Why yesterday’s pay survey is meaningless in today’s quantum landscape Ask a Quantum Software Engineer debugging Qiskit kernels at midnight, a Cryogenic Hardware Engineer coaxing qubits below 10 mK, or a Quantum Algorithm Researcher squeezing decoherence budgets: “Am I earning what I deserve?” The honest answer shifts faster than a Rabi oscillation. Since early 2024, the UK Government funded £2.5 billion across its National Quantum Strategy, Amazon Braket and Azure Quantum slashed circuit prices, & post‑quantum cryptography mandates yanked quantum literacy into cyber road‑maps. Each shock nudges salary bands. Any PDF salary guide printed last year looks like an outdated calibration curve—blind to the silicon spin‑qubit breakthroughs in Cambridge, the Oxford ion‑trap scale‑ups, or the London quantum‑software unicorn that closed a £200 million Series C. To swap guesswork for evidence, QuantumComputingJobs.co.uk has distilled a transparent, three‑factor formula. Feed in your discipline, region, & seniority & you’ll instantly see a realistic 2025 salary benchmark—no stale averages, no vague “competitive” claims. This article unpacks that formula, highlights the forces pushing quantum‑computing pay skywards, & gives five practical moves to lift your market value inside ninety days.