Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Liability Adjuster

Job Description

The Aviation Liability Adjuster is responsible for handling all aspects of loss adjusting and other consultancy assignments. The Aviation Liability Adjuster handles claims relating to personal injury, aircraft, vehicle and general third-party property damage and cargo, baggage, and personal accident from first notice to settlement as authorised by the customer, as well as subrogation action against third parties

Key Responsibilities

To learn and understand the principles of Aviation Law and to apply them to adjust legal liability claims within regional market.

To handle all classes of liability claims, to include file administration, telephone contact, responding to correspondence and reporting to Underwriters as appropriate.

Pro-actively handling claims in order to determine reserves and relevant indemnity and liability positions

To gain an understanding of the procedures adopted by the Aviation Insurance Market for the handling and processing of claims.

To review and keep up to date with recent case law/legal precedents and apply the principles to future claims handling.

To gain an understanding of medical terms in respect of personal injury claims and to gain a clear understanding of how to access all aspects of quantum.

To develop negotiation skills in the handling of third-party legal liability claims

To travel for the purpose of claim investigation as and when required.
To be responsible for and to co-ordinate own correspondence in connection with claims files being handled.

To open and close files and maintain records of fees, budgets and time recorded on files and to be responsible for own time recording for fee purposes.

To support and assist adjusters in the handling of the department's casework on behalf of

Underwriters and their Clients.

Utilise technical system (Darwin) to ensure efficient and effective claims handling and recording of time.

Develop awareness of market and competitor activities, providing relevant reports and information.

Identifying and contributing to new business development opportunities.

Forging strong relationships with key accounts to maximise revenue opportunities and account retention.

Carrying out business development and corporate relations activities for Sedgwick Aviation.

What you’ll need

Liability Claims Experience Required

Excellent oral, written, and interpersonal communication skills.

Claims Adjusters’ Licence (Region Specific)

Whatwillyougetforthisrole?

Competitive salary depending on skills, experience and qualifications

Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home

Healthcare scheme

A Self Invested Personal Pension Scheme

Holiday allowance of 25 days plus bank holidays

Discounts on various products and services

Employee assistance programme for employee wellbeing

Life assurance

Group Income Protection

Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

#LI-HYBRID

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.