Laboratory Service Lead - Cryogenics

Avantor is seeking a proactive and safety-focused Laboratory Service Lead – Cryogenics to join our team at the Discovery Centre, Bio-Medical Campus in Cambridge, UK. In this role, you’ll oversee the daily operations of a high-risk, access-restricted cryogenic Cell Bank facility, ensuring safe practices, efficient service delivery, and team leadership. You’ll also play a key role in managing the dispatch of cell lines, including coordinating with the Sample Dispatch Unit and ensuring accurate documentation for domestic and international shipments.

This full-time, permanent position offers a competitive salary and a comprehensive benefits package including a bonus scheme, pension, private medical and dental care, and an extra day off to celebrate your birthday.

Working hours: Monday to Friday, 7:00 – 15:00

You’ll lead a small team of Cell Banking Technicians, supporting the safe and efficient operation of cryogenic facilities. The team works closely with internal and external stakeholders to manage cell line logistics, facility maintenance, and compliance with safety and regulatory standards.

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• Degree in a scientific or engineering discipline, or equivalent industry experience
  

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• Hands-on experience in a laboratory environment with cell lines and cell/bio-banking operations
  
• Familiarity with dispatch coordination and documentation for biological samples
  
• Proven team management and leadership experience
  
• Experience with Lean Sigma processes and project management is a plus
  
• Excellent communication and interpersonal skills
  
• Strong problem-solving and decision-making abilities
  
• Ability to manage multiple stakeholders and deliver results in a matrix environment
  
• Familiarity with GLS, GxP, and audit requirements
  

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• Lead daily operations of the cryogenic Cell Bank facility, acting as the primary point of contact
  
• Manage and develop a team of Cell Banking Technicians, overseeing training and resourcing
  
• Coordinate with the Sample Dispatch Unit to ensure timely and compliant shipment of cell lines
  
• Produce and review shipping documentation for domestic and international sample transfers
  
• Ensure compliance with SHE procedures and support audits and inspections
  
• Liaise with FM suppliers to coordinate facility maintenance with minimal disruption
  

#LI-Onsite

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

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