Laboratory Service Lead - Cryogenics

Company: Avantor

Location: Cambridge, UK

Position Type: Full‑time, Permanent

We are seeking a proactive, safety‑focused laboratory service lead to manage the daily operations of a high‑risk, access‑restricted cryogenic cell bank facility at the Discovery Centre, Bio‑Medical Campus. The role requires oversight of cell‑line dispatch, coordination with the Sample Dispatch Unit, and documentation for domestic and international shipments.

Monday to Friday, 07:00–15:00

You will lead a small team of Cell Banking Technicians, supporting safe and efficient cryogenic facility operation and working closely with internal and external stakeholders to manage cell‑line logistics, facility maintenance, and regulatory compliance.

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• Competitive salary
  
• Bonus scheme
  
• Pension
  
• Private medical and dental care
  
• Extra day off to celebrate your birthday
  

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• Degree in a scientific or engineering discipline, or equivalent industry experience
  

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• Hands‑on experience in a laboratory environment with cell lines and cell/bio‑banking operations
  
• Familiarity with dispatch coordination and documentation for biological samples
  
• Proven team management and leadership experience
  
• Experience with Lean Six Sigma processes and project management is a plus
  
• Excellent communication and interpersonal skills
  
• Strong problem‑solving and decision‑making abilities
  
• Ability to manage multiple stakeholders and deliver results in a matrix environment
  
• Familiarity with GLS, GxP, and audit requirements
  

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• Lead daily operations of the cryogenic cell bank facility, acting as the primary point of contact
  
• Manage and develop a team of Cell Banking Technicians, overseeing training and resourcing
  
• Coordinate with the Sample Dispatch Unit to ensure timely and compliant shipment of cell lines
  
• Produce and review shipping documentation for domestic and international sample transfers
  
• Ensure compliance with SHE procedures and support audits and inspections
  
• Liaise with FM suppliers to coordinate facility maintenance with minimal disruption
  

These statements describe the general nature and level of work performed by employees in this classification. They are not an exhaustive list of all responsibilities, duties, or skills required for this position.

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/province, or local law.