Claims Handler

Property Claims Handler

Location: Oldham

Salary: Up to £26,000 + Bonus & Benefits

Working Hours: Monday - Friday (office hours)

A well-established property claims business in Oldham is seeking a highly motivated and customer-focused individual to join their team as a Property Claims Handler. This is a fantastic opportunity to build a rewarding career in a supportive environment where your skills and initiative will be valued.

The Role:

We are looking for a proactive and empathetic individual to manage property damage claims from first notification through to settlement. As a Property Claims Handler, you will be the key point of contact for policyholders, contractors, and insurers, ensuring claims are handled efficiently, empathetically, and in line with service standards.

Key Responsibilities:

Handle property claims proactively from start to finish
Liaise with clients, contractors, and policyholders to gather information and manage expectations
Make accurate decisions on policy liability and quantum
Ensure compliance with industry best practises and relevant legislation
Produce clear and professional reports for insurers
Support continuous improvement and contribute to team success
What You'll Need:

Experience in property claims or insurance (preferred but not essential)
Strong communication and organisational skills
Ability to work independently and manage multiple cases
A proactive, empathetic approach to customer service
Competence in Microsoft Office; Cert CII qualification is a bonus
What's On Offer:

Salary up to £26,000, depending on experience
Performance-based bonus scheme
Training and development opportunities
Birthday leave, social events, and wellness initiatives
Smart casual dress code, on-site parking, and company pension
If you're looking for a role where you can make a real impact and grow your career in property claims, we'd love to hear from you