Technical & Complex Claims Leader

New Delph
3 weeks ago
Create job alert

Technical & Complex Claims Leader

Location: Mossley, Oldham

Hours: Monday - Friday, 09:00am - 17:00pm (Full Time)

Are you a natural problem-solver who thrives on tackling complex challenges and leading others to deliver exceptional results? We are looking for a Senior Property Claims Handler to drive service excellence, innovation, and continuous improvement across our diverse insurance products.

In this pivotal role, you'll be the go-to expert for technical and complex claims, ensuring every decision is accurate, fair, and compliant with industry standards. You'll also mentor our talented Operational Claims Team, fostering a culture of learning, collaboration, and high performance.

Technical & Complex Claims Leader Responsibilities:

Lead the management of technical and complex claims from notification through to settlement, ensuring swift, fair, and compliant outcomes.
Act as the subject matter expert, providing technical guidance to both the Operations Team and senior leadership.
Use your practical drainage and technical knowledge to interpret site data, images, and reports to determine policy liability.
Oversee quantum decisions and negotiations, ensuring accuracy and alignment with policy terms.
Deliver training, coaching, and quality audits to uplift technical expertise and maintain exceptional service standards.
Collaborate closely with contractors and stakeholders to resolve technical challenges and maintain KPI performance.
Ensure all decisions and processes meet legislative and industry best practices (e.g., WRc, S24/S59 notices, HSE).
Prepare professional, evidence-based reports for insurer submission.
Continuously identify opportunities for process improvement and innovation within the claims journey.
Support client audits, producing clear insights and recommendations.What You Bring

Proven experience in leading teams and managing complex, technical claims.
Strong understanding of drainage systems, construction, and policy liability principles.
Exceptional attention to detail with a proactive, solutions-focused mindset.
Ability to interpret complex technical information and communicate it clearly to a range of stakeholders.
A collaborative leader who thrives in a fast-paced, evolving environment.Technical & Complex Claims Leader Benefits:

Academy Training - grow your skills with structured development opportunities.
Clear career progression and ongoing professional support.
Annual salary review + performance-based bonus scheme.
Smart casual dress code and regular social events.
Hybrid working model (office + home flexibility).
Company pension & on-site parking.
Employee wellness initiatives and well-being support.If you're passionate about delivering technical excellence and shaping the future of claims management, Click Apply now

Related Jobs

View all jobs

Consultant - Quantum Claims and Disputes

Senior Mechanical Project Manager

Travel Litigation - Paralegal

Quantity Surveyor (Dispute Resolution)

Loss Adjuster - Specialist Services

Associate Solicitor - Fraud and claims

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

What Hiring Managers Look for First in Quantum Computing Job Applications (UK Guide)

Quantum computing is one of the fastest-evolving fields in technology, blending physics, mathematics, computer science and engineering. Roles in this space — from Quantum Algorithm Developer and Quantum Software Engineer to Quantum Research Scientist and Quantum Hardware Specialist — are highly sought after, and hiring managers are exceptionally selective. Because quantum computing is complex and multidisciplinary, recruiters and hiring managers look for clear, concrete evidence of relevant expertise and impact right at the start of your application. They often decide whether to read your CV in detail within the first 10–20 seconds, based on a handful of high-value signals. This guide breaks down exactly what hiring managers look for first in quantum computing applications, how they assess CVs and portfolios, and what you can do to optimise your application to get noticed in the UK quantum job market.

Riverlane Jobs in Quantum Computing: UK Guide for Job Seekers (2026)

If you’re looking for Riverlane jobs in quantum computing, you’re aiming at one of the most important layers in the quantum stack: quantum error correction (QEC). In simple terms, Riverlane focuses on the software, methods & tooling that help quantum computers produce reliable results despite noise. That matters because as quantum hardware scales, the ability to correct errors becomes the difference between “interesting experiments” and “useful quantum computing”. This guide is written for UK job seekers who want to understand: what Riverlane does (in job-seeker language) the roles they hire for the skills that map best to their work how to tailor your CV & LinkedIn how to prepare for interviews how to find & land Riverlane vacancies in the UK You do not need to be a quantum PhD to have a realistic pathway in. But you do need to understand the problem they’re solving & position your experience around it.

The Skills Gap in Quantum Computing Jobs: What Universities Aren’t Teaching

Quantum computing stands at the frontier of technological innovation. Promising breakthroughs in areas as diverse as cryptography, materials discovery, optimisation and machine learning, quantum technologies are shifting from academic research to early commercial deployment. Governments, defence organisations, finance firms and tech innovators around the world — including in the UK — are investing heavily in quantum talent and capability. Yet despite this surge in interest and investment, employers consistently report a troubling trend: Many graduates with quantum computing qualifications are not prepared for real-world quantum computing jobs. This isn’t a reflection on students’ intelligence or effort. Rather, it reveals a persistent skills gap between what universities teach and what organisations actually need. In this article, we’ll explore that gap in depth — what universities do well, where programmes fall short, why the divide persists, what employers actually want, and how jobseekers can bridge that gap to build successful careers in quantum computing.