Claims Handler

Monday-Friday 9:00am-5:00pm (hybrid working after probation)

Tamworth

DOE + up to 10% annual bonus

MPJ Recruitment are proud to be working with a leading insurance business based in the Tamworth area, we are looking for experienced claims handlers with experience working with casualty/personal injury cases.

Casualty Claims Handler Key Responsibilities:

• Review and record claims on our in-house system within product standards, check policy coverage and allocate appropriate codes and reserves.
• Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
• Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with the company's realistic reserving philosophy.
• Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
• Respond to all written and phone enquiries clearly, courteously and promptly.
• Review claims regularly using diary system to ensure accurate reserves and timely closure.

Casualty Claims Handler Benefits:

• Fully funded qualifications, and learning and development courses
• Annual bonus up to 10%
• 25 Days Annual Leave, plus bank holidays
• Pension package
• Subsidised gym membership
• Life assurance
• Group income protection
• Season ticket loans
• Company perk box
• Employee stocks purchase plan