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Major Loss Adjuster - Energy

American International Group
London
2 months ago
Applications closed

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Major Loss Adjuster - Energy

Join us as a Major Loss Adjuster to take on key responsibilities within a world-class claims function.

Our claims handlers deal with a number of highly sophisticated insureds globally, including large multinational fronting programmes where AIG are lead and empowered to make decisions on high value and complex claims globally, where claims arise across a variety of jurisdictions. The role is client facing and in addition to coverage, legal liability and quantum analysis, will include considerable interaction with brokers, insureds, external providers and internal stakeholders.

Our claims team is an industry leader providing opportunities to our adjusters to develop and grow their experience across Energy and Construction products.

How you'll make an impact

This role handles 'Major Loss' energy claims that have the highest level of complexity and the highest monetary exposure for the company. This may include coverage determinations, investigating the loss, conducting an independent assessment as to the company's exposure, participation in developing and implementing the most cost effective and timely resolution of the claim, and quantum analysis, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. It can also include cross-border claims handling, including awareness of legal and regulatory systems outside "home" jurisdiction.

What you'll need to succeed:

  1. Technical Skills and Expertise:
    • Market leading specialist knowledge in Major Loss Energy technical claims topics.
    • Expert policy language skills enabling accurate and consistent policy wording interpretation.
    • Market Leading knowledge of legal / regulatory and litigation/ procedural requirements.
    • Experience in negotiation, mediation, arbitration, and ADR skills.
    • Experience in conducting technical claims audits and effectively following up on findings. Catastrophe management experience.
    • Ability to manage claims outside local jurisdiction where appropriate, including understanding of local laws and regulation, regular interaction with claims team in originating jurisdiction and ensure regular reporting in both locations.
  2. Leadership Skills:
    • Excellent communication skills, both written & verbal.
    • Strong presentation skills.
    • Ability to deliver technical training to claims handling teams.
    • Ability to influence claims stakeholders to effectively direct claims strategy.
    • Strong senior stakeholder management experience, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients).

Ready to take the next step in your career? We looking forward to hearing from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .

Functional Area:

CL - Claims AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

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National AI Awards 2025

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