Claims Team Manager - Financial Lines

AIG
London
2 months ago
Applications closed

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Join us as aSenior ClaimsAdjustertotake on key responsibilities withinaworld-class claims function. 

Make your mark inClaims  

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence andshowcasingour service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive,fairand professional service with empathy and efficiency.   

How you will create an impact 

  • Focused onUK Claims Financial Lines,you willbe responsible foraportfolio ofhigh value, complexclaims from coverageinquiry through legal liability assessment and quantum analysis, totimelyandaccurateresolution. 

  • Your goal will betimely,accurateand customer-focused claim resolution,minimizingindemnity exposure and mitigating vendor and legal expense– you will actively promote anddemonstratethe principles of‘Treating Customers Fairly’in claims handling.   

  • You will communicate regularly with internal and external stakeholdersin your role asourUK Claims Financial Lines,technical claims expert and thought leader. 

  • As a senior member of the team, you will act as a deputy fortheTeam Manager, and will provide training,and be a technical referral pointfor colleagues.  

  • You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes,ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. 

Whatyou’llneed to succeed 

  • Advanced knowledge of legal / regulatory and litigation / procedural requirements forUK Claims Financial Lines.  

  • Experience in negotiation, mediation,arbitrationand ADR skills on higher value complex claims.  

  • Policy language skills enablingaccurateand consistent policy wording interpretation.  

  • A track recordoffollowingupeffectivelyon recommendations from technical claims audits and continuous file handling improvement. 

  • The ability to influence claims and non-claims stakeholders to effectively direct claims strategy. 

  • The ability toassistwith technical training totheteam’sclaim handlers asrequired. 

Ready to take your career to the next level?We would love to hear from you!

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to .  

Functional Area:

CL - Claims

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

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