To undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.
WHAT YOU WILL BE DOING
To proof read highly complex reports and provide feedback to the Associates to ensure Quality and robustness of the final product.
To offer professional guidance to Associate Expert Witnesses with regards to the their instructions and the legal process associated.
To ensure all QA processes effectively support the delivery of services to the Company’s clients and customers.
To work with and to assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.
To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
To provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by Head of Expert Witness.
To provide support to Bush & Co Reports Team, as identified by Head of Business Operations.
There will be an expectation to travel into the Daventry office on occasion; frequency dependant on home location.
SKILLS AND EXPERIENCE REQUIRED
Background in Civil Law. Preferably within the Clinical Negligence and/or Personal Injury sector.
Or a background in healthcare. Preferably with some experience of care package provision and individuals with long term health needs.
Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports
Strong attention to detail and ability to focus.
Ability to handle high volume of work and react to frequently changing time scales
Ability to identify the medico-legal aspects of the claim-cycle.
Ability to work alongside and with other departments to meet customer needs.
IT skills – outlook, word, excel.
Organisational skills.
Leadership skills.
PERSONAL ATTRIBUTES
Rigorous, evidence-based professional, keen attention to detail
Hardworking
Driven to deliver outstanding customer service
Approachable, supportive & helpful
Unified working across internal departments to deliver the service; Curious to find new ways to support stakeholders
Passionate to keep our injured clients at the centre of everything we do
Knowledgeable
Confident communicator orally & in writing
Integrity
Resilient
REF-(Apply online only)
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