Medico-Legal Quality Assurance Specialist

To undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.

WHAT YOU WILL BE DOING

To proof read highly complex reports and provide feedback to the Associates to ensure Quality and robustness of the final product.

To offer professional guidance to Associate Expert Witnesses with regards to the their instructions and the legal process associated.

To ensure all QA processes effectively support the delivery of services to the Company’s clients and customers.

To work with and to assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.

To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.

To provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by Head of Expert Witness.

To provide support to Bush & Co Reports Team, as identified by Head of Business Operations.

There will be an expectation to travel into the Daventry office on occasion; frequency dependant on home location.

SKILLS AND EXPERIENCE REQUIRED

Background in Civil Law. Preferably within the Clinical Negligence and/or Personal Injury sector.

Or a background in healthcare. Preferably with some experience of care package provision and individuals with long term health needs.

Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports

Strong attention to detail and ability to focus.

Ability to handle high volume of work and react to frequently changing time scales

Ability to identify the medico-legal aspects of the claim-cycle.

Ability to work alongside and with other departments to meet customer needs.

IT skills – outlook, word, excel.

Organisational skills.

Leadership skills.

PERSONAL ATTRIBUTES

Rigorous, evidence-based professional, keen attention to detail

Hardworking

Driven to deliver outstanding customer service

Approachable, supportive & helpful

Unified working across internal departments to deliver the service; Curious to find new ways to support stakeholders

Passionate to keep our injured clients at the centre of everything we do

Knowledgeable

Confident communicator orally & in writing

Integrity

Resilient

REF-(Apply online only)