Customer Experience Team Member

Unite Students
London, England
16 months ago
Applications closed

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Posted
5 Mar 2025 (16 months ago)

Customer Experience Team Member

Location:Quantum Court

Salary:£28,092 - £29,222 per annum (depending on experience), plus bonus and benefits.

Hours:37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis.

The role

Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!

What you`ll be doing as a Customer Experience Team Member:

  • Providing a welcoming front of house reception service
  • Conducting flat viewings, inspections, and leading sales conversations
  • Planning and running events for our students

What we`re looking for:

  • A caring, warm person with a positive attitude
  • An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
  • You`ll also have great time management and organisational skills

What Yo...

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