We are excited to announce a new job opportunity at our Bristol site! We are currently seeking a skilled Technical Author for a permanent position to join our successful and rapidly expanding global organization. As a Technical Author, your role will involve researching and analyzing complex technical information to create technical documents that enable customers to operate specific equipment safely and efficiently or to increase their knowledge of a particular technology.
Key Responsibilities:
- Produce, develop, and maintain clear and concise technical documentation to support our high-tech product range for our systems.
- Research, analyse and understand the technology and applications for which documentation will be produced.
- Collaborate with engineers and managers to clarify any technical queries.
- Produce and provide any photographs or illustrations required.
- Liaise with subject-matter experts, including Sales and Marketing colleagues, to generate documentation for project launches and internal/external customer support.
- Test and update the written material with users.
- Maintain robust documentation systems, including version control, editing and accuracy, keeping up to date with the latest technology and products.
- Ensure technical information is organised, managed and published as per the required timescales.
- Upload master files to the server and download them for translation into different languages.
- Direct and coordinate external providers, where applicable, such as printers, translators, etc., to ensure product integrity.
- Demonstrable exemplary technical writing capability.
- Excellent technical comprehension, including the ability to understand the detailed function and performance of complex products and systems.
Education/Qualifications:
- A recognised technical authoring qualification (ISCT, NVQ, Diploma, etc.) degree or equivalent.
- High level of competence using MadCap Flare.
- High level of competence using other PC-based applications for desktop publishing, photo editing / digital imaging software. Proficient with Microsoft Office Excel.
- Ideally, your background will be in either the semiconductor, electro-mechanical or scientific sector, as experience or writing documentation for scientific instrumentation is highly desirable.
- Demonstrable experience in a technical author role.
Professional Skills/Abilities:
- High levels of technical writing capabilities and an ability to understand the function and performance of products.
- The ability to research and analyse complex technical information.
- The ability to follow company documentation procedures and corporate style.
- Understanding of manufacturing and design practices and processes.
- Experience in presenting information for training, installation, and maintenance purposes.
- Ability to communicate and have discussions at a technical level.
- High levels of accuracy and attention to detail.
Personal Qualities:
- Excellent interpersonal skills to facilitate the flow of information with engineers, technicians, and manufacturing staff.
- Excellent and clear written and spoken communication skills.
- Detail conscious, systematic and thorough.
- A good team player.
- Excellent problem-solving ability and attention to detail.
- Able and willing to travel on occasion.
At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics, to electric cars and quantum computers.
In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, an excellent work-life balance, private healthcare, a share incentive plan, 25 days annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your requirements.
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