Store Supervisor

Company Description
Green Goat Storage is a London-based self-storage business that prioritises customer service, user experience and offering great value to our customers. Our 30,000 sqft facility, conveniently located near Putney Bridge Underground Station, offers a range of storage options, a free collection service, EV car charging and specialist bike lockers. We are a technology enabled business using efficient, integrated digital processes for booking, access control, security and customer enquiries. This focus on technology allows our on-site team to focus more on customer service and deliver the core values of the business.
Role Description
Potential to offer either Full or Part Time role, this is an on-site opportunity to work with the head office and on site teams to fulfil the efficient running of the Fulham Store. The role includes undertaking all aspects of the day-to-day operations of the facility, including managing customer satisfaction, providing excellent customer service, effective communication with customers and staff, ensuring store security, and working with head office to deliver a successful storage facility.
Qualifications/Skills

• Customer Satisfaction, Customer Service, and Communication skills.
  
• Experience in Self Storage businesses or similar roles.
  
• Drivers Licence and willingness to drive the on-site van to help with collections.
  
• Strong organizational skills and decision-making abilities.
  
• Excellent problem-solving and ‘can-do’ attitude.
  
• Attention to detail and accuracy.
  
• Ability to work well in a team and independently.
  
• Self-confidence to reach out to local community groups and businesses.
  
• Experience in the storage or retail industry is a plus