Recoveries Handler

Warrington

Monday-Friday 9am-5pm

Up to £26,000 DOE

Do you have experience working within recoveries?

Would you like to join a growing business with exciting opportunities for progression?

MPJ Recruitment are proud to be working with a leading business based in the Warrington area who are looking to grow and expand their Recoveries team. In this role, you will recover all outstanding payments following a road traffic accident/motor claim, in accordance with relevant regulatory requirements and company policies.

Recoveries Handler duties:

• Recovering repair and associated costs from insurance companies in a cost effective manner, in accordance with the company guidelines, procedures and claims philosophy.
  
  
• Negotiating with insurers in line with introducer stance or senior sign off.
  
  
• Handling claims through the litigation process, in conjunction with solicitors as appropriate.
  
  
• Initiating and co-ordinating investigations into liability and quantum.
  
  
• Compliance with all regulatory and internal systems controls.
  
  
• To be responsible for all related correspondence and record keeping whether paper or electronic.
  
  
• To maintain an up to date knowledge of legal and technical information, including relevant motor case law.
  
  
• Adherence to service level agreements and accountability for completed work diary and related tasks.
  
  
• Be comfortable in running company reports and knowing personal and departmental targets.
  
  
• To build relationships with introducers, repairers, engineers and insurers providing excellent customer service at all times.
  
  
• To support team members and assist in other areas of the business, as fluctuations in business needs require.
  
  
• To maintain up to date knowledge of the Company’s products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values.
  
  
• To pay due care and attention to your own and others’ health and safety at all times.
  
  Recoveries Handler experience:
  
  
• Experience of working within insurance industry.
  
  
• Experience of operating in claims/dispute resolution.
  
  
• Customer service experience.
  
  
• Good keyboard skills and intermediate level IT skills.
  
  
• Experience of managing own workload to deadlines.
  
  Please click APPLY if you are interested in find out more about this Recoveries Handler role