Description
Are you passionate about making a difference and helping people navigate challenging times? If so join us as a MOJ Claims Handler, where every day brings the opportunity to make a real impact.
You will be responsible for dealing with MOJ Part 8 Stage 3 oral/paper hearings, Infant Approval hearings and occasionally Part 8 applications for enforcement. You will set reserves based on Claimant Court Packs and strategy on new instructions, dealing with all technical aspects of the file including, assessing general and special damages, negotiation, and drafting of basic court documents and briefs to Counsel.
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
Key Accountabilities
- Reviewing, reporting and setting reserves and strategy on new instructions:
- Completing an initial review file note
- Identifying any technical issues with the file and handling appropriately
- Valuing general and special damages on all cases and setting negotiation parameters where needed.
- Filing AOS
- Preparing brief to Counsel
- Completing MI requirements for each client
- Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved.
- Effective management of the litigation process to ensure KPI’s and SLA’s are achieved:
- Drafting and issuing of court documents including AOS’, consent orders and occasionally with support, witness statements and certain applications.
- Adherence to Court timetables
- Negotiation of quantum on appropriate cases
- Effective use of the case management system to ensure:
- Reserving and all other key information is accurate and updated in a timely manner.
- Critical dates are met
- All actions/strategies are documented by way of a file note
- All documents in the history are clearly labelled.
- Delivering quality work, as a minimum meeting audit benchmark standards.
- Driving own personal development.
- Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale.
- To ensure compliance with the SRA Standards & Regulations
Working Hours:
35 hours per week. Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Horwich, Bolton. This is hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications
- Good knowledge of the Civil Procedure Rules Part 8, PD8 relating to MOJ and Infant Approval Process.
- Experience of valuing general and special damages utilising a variety of tools including JC Guidelines and case law.
- Preferably experience of quantum negotiations
- Demonstrate experience of and the ability to:
- Work to set deadlines.
- Deal with calls and enquiries from customers, suppliers and/or the public
- Organise and prioritise their workload
- Work as part of a team
- IT literate: proficient in use of Microsoft Office packages (Excel and Word)
- Excellent listening and verbal communication skills
- Ability to remain calm under pressure
- Ability to take constructive feedback and set personal goals for continuous improvement.
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
