Claims Handler - Personal Injury

Key Responsibilities:

Investigating and proactively managing your own caseload of personal injury claims. Provide excellent customer service and negotiate with insurers and solicitors on quantum and liability. Achieve cost efficient conclusions. Ability to identify any potential fraud by using the fraud indicators. Build strong professional relationships with colleagues and clients.

Required Skills/Experience:

Previous experience in handling PI claims. Excellent communication skills, both verbal and written. Good understanding of indemnity and liability arguments. Ability to work proactively and to tight deadlines and to take ownership for your own work. A basic understanding of credit hire. Strong attention to detail. You must be organised with the ability to prioritise your workload. Some knowledge of court procedures.

Our Benefits:

Hybrid working – 2 days in the office and 3 days working from home. 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus, bank holidays! Pension scheme – 5% employee, 6% employer. Flexi-time. Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs. 100’s of exclusive retailer discounts. Professional wellbeing, health & fitness app – Wrkit. Enhanced parental leave, including time off for IVF appointments. Life Assurance - 4 times your salary. 25% Car Insurance Discount. 20% Travel Insurance Discount. Cycle to Work Scheme. Employee Referral Scheme. Community support day. Christmas and Summer parties.

Working at SBG

At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.